The future of work in Mexico: the Home Office

The future of work is one of the most recurring themes today. This is because, over the last fifteen years, technology has played a fundamental role in the development of most of our daily activities.

Beyond understanding the future of work as an immobile and abstract concept, it refers to a series of practices and processes that have been developing thanks to the innovation and implementation of various technologies that represent a solution to life’s problems. daily. In fact, both this concept and that of innovation go hand in hand, always aiming at the creation and continuous improvement of the tools that have modified the way in which people interact and consume goods and services.

As in the private sphere, in the public arena, and especially in companies, technology has redefined the rules of the game. And, there are already many sectors that have chosen the online mode as a new working method.

Digitization and the advancement of the market have caused some of them to sharpen their ingenuity and adapt to this increasing pace. For example, in the case of the video game sector, its contents have been adapted to make them much more digital, giving the user the possibility to play, online, those games that they previously had on the console. Another sector is the bookmakers, which try to improve their services by offering many more options in addition to the classic odds, forecasts, comparators and even, that have made them take a step forward and adapt to the digitization of the sector.

The new way of working has involved the implementation of various collaborative tools and software, to maintain communication between the members of the organizations, project management, customer service and effective communication with each other. Thus, companies have had to redefine their business models, adopt the use of various resources and train their collaborators as part of the digital transformation process that has been permeating the traditional work culture more and more rapidly. In addition, a good part of the challenges of organizations are focused on strengthening the quality of the tools implemented, providing guarantees about the responsible handling of their customers’ data and opting for cloud solutions that protect the information in the event of any eventuality.

But, what do the collaborators of these companies prefer? After the last months, despite what one might think, employees prefer to maintain their work activities from home. In fact, in the light of a survey conducted by Microsoft, in Mexico more than 80% of people choose to continue remote work. This has to do with the need to simplify transfers, optimize times, resources and manage tasks more efficiently in their working hours, apart from a better reconciliation of family life.

According to Max Faingezicht, remote work enables greater autonomy, purpose and opportunities for workers around the world. However, one of the great challenges associated with digital education has to do with the material conditions of workers in their homes. Although the number of companies that equip their collaborators with the necessary resources (which include furniture and technological equipment) for the establishment of a home office is increasing, the truth is that there are still many that do not take this type of measures .

Another side of the coin is presented with the increasingly growing population of independent workers who assume the costs of these resources according to their needs. In any case, the digital transformation process that is being experienced will configure the essence of the work of the future where most of the mechanical activities could become automated.

Faced with this scenario, it is valid to wonder about the threats of automation in the workplace. In this sense, although the future of work promises the simplification of certain activities that could be carried out by solutions based on artificial intelligence, the reality is that beyond representing a threat, automation is an incomparable opportunity to enhance people’s capabilities so that they direct their intellect to activities of greater complexity. Therefore, constant training in digital tools and the acquisition, development and practice of certain soft skills will be key to the employment of the future.

In fact, in order to strengthen these profiles and help create the best working conditions of the future, companies must invest in their members in order to generate new ways of collaboration between them and promote creativity, innovation and advancement. technological. As digitization enhances the development of SMEs, it also contributes to personal growth and promotes a better relationship between human beings in their contact with devices and technological solutions.

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