CITY OF MEXICO.-The service of BBVA. Users report that they can now access their account and make payments.
From the early hours of this Sunday, BBVA Mexico services registered failures in your system affecting the use of the mobile application and ATMs.
It was more than 12 hours of intermittence.
They reported failures since dawn
Since the early morning, mobile banking users reported that they could not make transactions such as transfers, withdrawals and disposition of cash.
In this regard, BBVA Mexico reported at 11:13 hours that it was presenting intermittence in its services and that it was “working to solve it as soon as possible“.
The failures in the services also affected payments with the institution’s cards.
In stores and banks, customers said they were affected by the failures and in social networks users complained about the service, about which they have even made memes.